[April 3, 2021] When you step in cow poop, the best thing to do is get your foot out and rinse it off. I know, as a kid, I cleaned out barns and even milked a few cows. But Delta Airlines CEO Ed Bastian does not seem to understand this concept. And, he didn’t step in cow poop once but done so repeatedly, at the peril of Delta Airlines.
What did CEO Bastian do that got him and his airlines into so much trouble? He criticized the state of Georgia’s newly passed voter integrity bill. Okay, so far. What got him into trouble with his customers and Georgia elected officials is that he failed to read the law and didn’t know what was in it. He made claims that were false and defamatory.
“Last week, the Georgia legislature passed a sweeping voting reform act that could make it harder for many Georgians, particularly those in our Black and Brown communities, to exercise their right to vote.” – Delta CEO Ed Bastian
This is false. The law makes it harder only for non-existent people, unqualified voters, and people who have already cast a vote.
Personally, I’ve been a long-time, frequent user of Delta Airlines and always appreciated their quality customer service. Several years ago, I even wrote about how Delta’s core values helped them stay successful (see link here).1 Here’s something Delta’s leadership should think about seriously, “stick to your core values.” Now, my wife and I will no longer fly Delta as our way of saying, screw you, Delta.
There’s an old, unwritten rule in business; stay out of hot-topic political issues. There is more cow poop there than an average person would want to risk stepping in. Steve Crowder wrote that liberal activities “bullied Delta CZEO Ed Bastian into denouncing a bill he claimed ‘makes it harder for Georgians to vote.’”2 Now we know that Bastian had been lied to and fell for it.
The Georgia voting bill expands the window when people can vote. With fairness, Bastian didn’t know that, but he might have been talking about the requirement to show an ID to vote. I wonder is this the identical requirement that Delta requires to fly? Yep!
Here is some commonsense sense advice for Mr. Bastian. Do not associate with fringe left-wing activities in conflict with the vast majority of Americans’ views and interests. And, stop throwing America under the bus.
- I even wrote when Delta emerged from Chapter 11 bankruptcy, they were able to move beyond their old corporate culture of short-term thinking, destructive decision-making, and poor employee relations. Under CEO Bastian, destructive decision-making is back with a vengeance.