[August 3, 2018] A fundamental duty of leaders is to find opportunities to provide useful information to others and deliver positive feedback. It is the embodiment of great leadership to teach, coach, and mentor in such a way that the feedback is received as a stimulus to internal motivation.
It is no surprise that someone who is able to do this will be respected and admired for being a fair but tough leader. There are many resources to help us learn about a way to give positive feedback. One theme among many is that the feedback must be clear and concise, as well as delivered in such a way that the one receiving it is not emotionally turned off by an unempathetic approach.
Here are 10 ways a skilled leader can give positive feedback:
- Be open to receiving feedback themselves and do so politely.
- Be consistent in treating people respectfully and flexibly.
- Take on a formal mentor and coaching role.
- Provide helpful, frequent, and supportive feedback.
- Listen carefully to what others have to say about your feedback.
- Understand the problem or issue about which the feedback is given.
- Be prepared to reinforce the feedback as needed.
- Lay out clear and understandable expectations.
- Follow-up to ensure the feedback is working.
- Take responsibility for the feedback’s results.
We often see feedback given in less than ideal circumstances. We all should remember that leadership means to convince others to do things they would not normally do … because they want to do it. It is easy to give negative feedback but the results often lead to failure since such methods elicit little internal motivation (they will not want to do it).
Leadership is also about unifying people to a common cause. Only through positive feedback and the setting of a positive place to work and have a family can this be achieved.