[November 03, 2013] Today, more books that I found especially interesting: The Spirit to Serve: Marriott’s Way by J.W. Marriott, Jr. and Kathi Ann Brown A well-written, inspirational, and easy to read book that contains business tenets of the successful Marriott Hotel chain. He talks about how through sheer determination Marriott shot from the small cottage to the… Read More »
[November 03, 2013] We’ve all seen it; supervisors who give excuses for employees who are failures in their jobs. Like the alcoholic whose family enables the alcoholic’s drinking behavior, leaders can also enable failure. Whatever the reason or excuse, there is a emerging trend in U.S. organizations where leaders fail to take quick, effective action to deal with… Read More »
[November 02, 2013] In early September, I wrote about how it is an important characteristics of senior leaders to develop trust and confidence in our employees, our boss, our peers, and customers. It is always a good thing to find an example of success so that we can learn from what made it possible. Another method of wisdom… Read More »
[November 01, 2013] We all want our leaders to be problem solvers and overcome all obstacles. Fundamentally, relevant experience is what makes this possible. While experience is necessary for all leaders, our most senior leaders need a broader array of experiences. Senior executive leaders should have the experience of sufficient moral preparation to stay right, to act quickly… Read More »