Daily Archives: April 6, 2014

Gold Star Wives and Leadership

By Douglas R. Satterfield | April 6, 2014

[April 06, 2014] On April 5th, we paid respect to the Gold Star Wives of America 69th anniversary of the founding of their organization. Its goal is to provide support for the spouses and children of those in the Armed Forces who lost their lives. This organization has outstanding leaders who should be commended on their great works.… Read More »

Comments on the “Zero Defects” Leader Trap

By Douglas R. Satterfield | April 6, 2014

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[April 06, 2014] We often hear that a leader “zero defects” mentality means a struggling organization that discourages risk-taking and creativity. Why is it that senior executive leaders fall into this trap and why is there a zero defect mentality in the first place when it can be so destructive? There is one clear critical facet of leadership… Read More »

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