Korean Air (Update)

By | February 8, 2014

[February 08, 2014]  Back on November 05, 2013, I wrote on this blog about how the senior leadership of Korean Air demonstrated their core values with exceptional customer service.  Their mission remains “excellence in flight” and I will confirm that their customer service remains top-of-the-line.  Their leadership insists on only the best for all their passengers.  Having just… Read More »

Leader Feedback

By | February 8, 2014

[February 08, 2014]  Leader feedback on performance, attitude, and foresight is essential regardless of the maturity or position of a leader.  This feedback should ideally be from their immediate supervisor, their peers, those that work for them, and other stakeholders. The US Army uses what they call MSAF360 (Multi-Source Assessment and Feedback).  The system is good in providing… Read More »

News Articles on Toxic Military Culture (Update)

By | February 7, 2014

[February 07, 2014]  I wrote here a couple of times about the media reporting on a “culture of toxic leadership in the military.”  The media, always unable to resist a fad, has expectedly published other articles.  The latest is the Army Times (not an official publication of the US Army). We all respect the independence of the media,… Read More »

Just Do Something

By | February 6, 2014

[February 06, 2014]  “Just do something,” is a common catchphrase we hear frequently from leaders.  I think a better quote would be, “Just do something, anything at all.”  Some people believe that any action is seen as better than no action, irrespective of whether the action is beneficial or damaging. Frankly, this is not leadership.  It’s a sign… Read More »

Characteristic #47: Loyalty

By | February 5, 2014

[February 05, 2014]  Senior executive leaders possess the highest levels of loyalty to their organization and to those who work for them.  Leadership requires loyalty but senior leadership demands an intensity of commitment not seen in other leaders. It is difficult to imagine a great leader who is not intensely loyal to their organization and followers.  We often… Read More »

News Articles on Toxic Military Culture

By | February 4, 2014

[February 04, 2014]  A couple of days ago, I wrote about two Washington Post articles by reporter Craig Whitlock who claims the U.S. military has a “culture of toxic military leaders.”  The focus of that blog post was that leadership demands that toxic leadership not be hidden and should be resolved without partiality. I also pointed out that… Read More »

Reading List (Update)

By | February 3, 2014

[February 03, 2014]  The book by Secretary of Defense Robert Gates was exceptional but it took a while for me to read (600 pages).  This put me a little behind in making recommendations. Uncommon: Finding Your Path to Significance by Tony Dungy and Nathan Whitaker (2011) Returning from a deployment in Iraq in 2011, I ran across this… Read More »

Seattle Seahawks Win Super Bowl XLVIII

By | February 3, 2014

[February 03, 2014]  Leadership comes in many forms and how it affects organizations is unpredictable in so many ways.  Last night the Seattle Seahawks won Super Bowl XLVIII with a score 43 to 8; an unexpected and convincing win that demonstrates the changeable nature of leadership and how its impact can transform people. Interestingly, the Denver Broncos were… Read More »

Profile: Tony Dungy

By | February 2, 2014

[February 02, 2014]  Super Bowl Sunday is here.  So, it is most appropriate that I feature one of the great football coaches in NFL history who displayed senior leadership on and off the football field.  On February 4, 2007, Dungy became the first African American coach to lead his team to a championship when his Colts defeated the… Read More »

Military Senior Leaders Behaving Badly

By | February 2, 2014

[February 02, 2014]  In a January 26 Washington Post article, several generals and admirals (flag officers) were identified as having involvement in allegedly unethical behavior.  A follow-up article appeared two days later.  The author rightly exposes what was hidden and is an example of bad leaders.  But this is not the entire story.  The military should be neither… Read More »