[December 05, 2013] Another organization that has been historically successful and displays its core values prominently, is the financial services company USAA (United Services Automobile Association). In 1922, a group of U.S. Army officers decided to self-insure when they were unable to get auto insurance because they were considered high risk. USAA’s stated core values are: Service Loyalty… Read More »
[November 11, 2013] Today we recognize all those who have served in the US military. I believe that it is the duty of senior executive leaders to pursue significant and important activities involving their employees who are veterans. It is up to leaders to personally deliver the message of sacrifice, service, and patriotism. Across the nation, we will… Read More »
[November 05, 2013] As we have seen repeated here, senior executive leadership exhibits itself and its successes in several ways. Today, I will use Korean Airlines to show senior leader values (see disclaimer below). Annually, I travel over 125,000 miles by plane. This level of use gives me an appreciation for good service and how international airline carriers… Read More »
[October 21, 2013] By discussing core values, it is again easy to select an organization that clearly articulates its values. The U.S. Army has seven values which follow the acronym LDRSHIP. They are: Loyalty, Duty, Respect, Selfless Service, Integrity, and Personal Courage. There is the expectation that every Soldier, regardless of rank, memorizes and lives by those values.… Read More »
[October 11, 2013] To discuss core values, the Boy Scouts of American (BSA) is a classic. The BSA is universally seen as an organization that instills moral character into young boys. The cause is noble and it has been successful beyond what people thought possible. The BSA was inspired by and modeled on the Boy Scout Association, established… Read More »
[October 4, 2013] “Popularity is not leadership.” – Richard Marcinko, US Navy Seal, Author The saying that leaders need to be popular to get things done is a myth. However, there is some confusion about this in the workplace and among leaders and lay people alike. Certainly, leaders do not want people to hate them because that… Read More »
[October 1, 2013] Senior executive leadership displays itself in many ways. And so does success. Today I’m using the Marriott hotel chain to discuss senior leadership values (see disclaimer below). I do have considerable user-level experience with a variety of hotels across the world as part of my job. On average, I spend 100 days in hotels annually. … Read More »