Douglas R. Satterfield

Hello. I provide one article every day. My writings are influenced by great thinkers such as Friedrich Nietzsche, Karl Jung, Aleksandr Solzhenitsyn, Jean Piaget, Erich Neumann, and Jordan Peterson, whose insight and brilliance have gotten millions worldwide to think about improving ourselves. Thank you for reading my blog.

Author Archives: Douglas R. Satterfield

Reading List (Update)

By | June 7, 2014

[June 07, 2014] Another good book for today. This one is about President Abraham Lincoln and his development of leadership skills during the U.S. Civil War. What I like about the book is it shows how Lincoln’s search for an effective commander of Union military forces, helped changed him during his Presidency. The book demonstrates that leadership is… Read More »

Customer Service and Leadership (Part 3)

By | June 5, 2014

[June 05, 2014] In Part 1 and2, the connection between customer service and leadership was discussed (link here and here). I proposed that customer service varies somewhat by organization; and while that is true, the differences are mostly superficial. A great friend and retired military officer writes her customer-service philosophy … arranged as an inquiry. She asks, “The… Read More »