Category Archives: Leadership

Profile: Ramesses II

By | June 10, 2014

[June 10, 2014] A pattern emerges from the study of great leaders demonstrating that many of those who are the greatest of leaders were successful at both governance and military leadership. This pattern holds for Ramesses II (1303 BC – 1213 BC), also known as Ramesses the Great – the third Egyptian pharaoh of the 19th dynasty. He… Read More »

Destructive Habits for Leaders

By | June 9, 2014

[June 09, 2014] Effective leadership means the leader should be regularly identifying and eliminating their bad habits; those that affect their leadership. Bad habits make it much more difficult to be successful leaders. Mountains of self-help articles and books are written, seminars given, and academic courses taken on how to eliminate bad habits.1 Leaders, of course, are subject… Read More »

Customer Service and Leadership (Part 3)

By | June 5, 2014

[June 05, 2014] In Part 1 and2, the connection between customer service and leadership was discussed (link here and here). I proposed that customer service varies somewhat by organization; and while that is true, the differences are mostly superficial. A great friend and retired military officer writes her customer-service philosophy … arranged as an inquiry. She asks, “The… Read More »